• Visit the official HDFC Bank website.
  • Navigate to the ‘Credit Cards’ section.
  • Select the credit card that suits your needs.
  • Fill in the online application form and upload the required KYC documents.
  • Once you’ve submitted the form, HDFC Bank will review your application and notify you regarding the status.

1800 1600

  • Visit your nearest HDFC Bank branch.
  • Provide your application reference number or form number.
  • Bank staff will assist you in tracking the status.

Application Status Terms

Your application can show the following status :

  • In Process: Application under review.
  • Approved: Application is Approved. Your card is in the process of printing.
  • Dispatched: Card sent; check for AWB number via SMS.
  • Disapproved: Application rejected; reason may be shared.
  • On-Hold: Additional documents or verification needed.
  • No Records Found: Incorrect details; recheck or call customer care.

If your application is approved: Track HDFC Credit Card with Air Waybill Number

If your application has been approved and the card dispatched, you’ll receive an Air Waybill (AWB) number via SMS or post. To track your card:

  1. Visit HDFC’s AWB tracking portal.
  2. Enter your AWB number and click ‘View Details’.
  3. The delivery status will be shown.

If your application is not approved or on- hold:

You can email at [email protected] regarding the reason for non-approval, if your application is rejected for any reasons that can be re-considered for approval you just need to send the necessary information/documents to [email protected].

How much time it takes to process the application?

It depends on the applicant's category, demographic details, whether HDFC bank customer or not, and on various factors which may depend on bank's internal policy.

For existing HDFC Bank Customer: Having an existing relationship with HDFC Bank

The process may be easy and the time taken is usually short. Physical home address verification may be done.

For non-HDFC Bank Applicant: Having no relationship with HDFC Bank

The process is quite long and may involve many verification steps. The Home Address and official Address will be verified. An agent may inspect the communication address and office premises and take multiple snapshots of the buildings. A local inquiry will be made about you.

Once HDFC receives your credit card application, it will take a maximum of 21 working days to deliver your credit card.

Common Reasons for HDFC Credit Card Rejection

Your credit card application might be declined due to:

  • Low or poor CIBIL score
  • Insufficient income
  • High debt-to-income ratio
  • Incomplete or incorrect application form
  • Address verification failure
  • Unstable employment history

How can I call HDFC credit card status?

If you're located in India, you can contact HDFC Bank’s credit card customer care team through the following toll-free numbers and enquire about the application status:
1800 2600
1800 1600
.

How do I check the progress of my credit card application?

Visit the HDFC Bank Credit Card Status Tracker. Enter your registered mobile number.
.

Can I check my credit card details?

By logging into your online banking portal or mobile application. You can use these platforms to access your Credit Card details.

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